Privacy Policy

Effective Date: 10th May, 2025
Last Updated: 10th May, 2025
Welcome to NeoZaar. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website [www.neozaar.com], use our services, or engage with our platform.
 

1. Who We Are
NeoZaar is a B2B SaaS and cloud marketplace designed to accelerate the go-to-market journey of independent software vendors (ISVs), cloud partners, and digital-first startups. Our platform also offers AI-powered assistants (Nova and Neo), private offers, marketplace readiness support, and co-sell enablement tools.
 

2. Information We Collect
We may collect the following categories of information:

a. Personal Information
Name, email address, phone number

Company name, job title, and business profile

Login credentials and user account preferences

b. Business Information
ISV product details, solution category, cloud marketplace listings

Partner program preferences and service usage data

c. Technical Data
IP address, browser type, device type

Cookies, analytics data, usage patterns

d. AI Interaction Logs
Queries and prompts submitted to Nova and Neo

Feedback and usage history to enhance personalization
 

3. How We Use Your Information
We use your data to:

Deliver and personalize platform services

Match you with ISVs, partners, and service providers

Facilitate private offers and co-sell opportunities

Enhance user experience through AI agents

Send product updates, newsletters, and promotional materials

Maintain security, debug issues, and improve performance
 

4. How We Share Your Information
We may share your information with:

Verified ISVs, Spectrum Partners, or cloud providers when you engage with their services

Internal teams managing onboarding, support, or marketing

Third-party tools used for analytics, hosting, CRM, and communication (e.g., Zoho, Wix, OpenAI, Google Analytics)

Regulatory bodies if legally required

We do not sell your personal information.
 

5. Cookies and Tracking Technologies
NeoZaar uses cookies and tracking pixels to:

Monitor user behavior for analytics and platform improvements

Customize experiences based on user roles (ISV, buyer, consultant)

Power retargeting campaigns and lead generation initiatives

You can control cookie settings in your browser preferences.
 

6. Your Rights and Choices
You have the right to:

Access or correct your personal information

Request deletion of your account

Opt-out of marketing communications

Restrict certain data processing activities

To make a request, contact us at admin@neozaar.com
 

7. Data Security
We implement administrative, technical, and physical safeguards to protect your information, including:

Encrypted communication (HTTPS)

Access control based on user roles

Secure cloud infrastructure (e.g., AWS, Azure)
 

8. Data Retention
We retain data for as long as your account is active or as needed to:

Provide services

Comply with legal obligations

Resolve disputes and enforce agreements
 

9. Children’s Privacy
NeoZaar is a B2B platform and not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
 

10. International Data Transfers
If you are accessing NeoZaar from outside India, your data may be transferred to and processed in India or other jurisdictions where our service providers operate.
 

11. Updates to This Policy
We may revise this Privacy Policy from time to time. Changes will be posted with an updated "Effective Date" on this page.
 

12. Contact Us
For questions about this policy or your personal data, contact:
admin@neozaar.com
Navi Mumbai, India